Terms of Service

These Terms of Service apply to the use of the FermiGlow website and to purchases made through our website.

Business Information

FermiGlow is an Australian business.

ABN: 72 798 573 425

Products

FermiGlow supplies submersible digital fermentation heaters for beer brewing, wine fermentation, wort temperature control and water bath use.

Product information, images, prices and availability may change without notice.

Orders and Payments

Payments are processed securely through Stripe. FermiGlow does not store card details on this website.

Prices are shown in Australian dollars. Where applicable, GST is included in the displayed price.

Shipping

Orders are currently shipped within Australia. Shipping costs and estimated delivery times are shown at checkout.

Delivery times are estimates only and may vary depending on the courier, postal service and delivery location.

Returns and Refunds

If your item arrives damaged, faulty or incorrect, please contact us as soon as possible with your order details.

Refunds, replacements and warranty claims will be handled in accordance with Australian Consumer Law.

Product Safety

The heater must be fully submerged before operation. Do not operate dry. Always read and follow the instruction manual before use.

FermiGlow is not responsible for damage caused by misuse, dry operation, incorrect installation, modification, or use outside the supplied instructions.

Contact

For order, warranty, product or return questions, please contact FermiGlow through the contact page.

Last updated: 2026